Mike Webasyst +94

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Mike

  • Mike Mike Webasyst May 24, 2019 09:26 #

    Please send a request to our support team via the Customer Center by logging in with your registered email address.

    in reply to email

  • Mike Mike Webasyst May 19, 2019 09:38 #

    Напишите, пожалуйста, нам в службу поддержки — поможем разобраться.

    in reply to не могу продлить домен

  • Mike Mike Webasyst May 8, 2019 21:52 #

    There is no Pages app for the new Webasyst framework available in Webasyst Store. However, there are options to publish web pages using other apps:

    • Site app (free) is great for publishing web pages on your website.
    • Hub app (paid) can be used to published protected web pages only for your team and not available to website visitors.

    We cannot offer you ready-to-use tools for transferring your old pages’ contents to these new apps, I’m afraid. If you have not too many of them, you would have to copy them manually. But, if you have hundreds or thousands of pages, you may develop a custom plugin for Site or Hub app, or have it developed for you by a third-party specialist, to import all pages to these new apps.

    As for the new Files app, there is a free plugin for it to import files from the old Files app. You can import data by following the instructions in our help article.

    in reply to OLd Pages App

  • Mike Mike Webasyst April 29, 2019 17:31 #

    Try to link your plugin to frontend_error hook. Generate a unique URL for a coupon, which should trigger a 404 error, and let customers open such a URL in their browsers. Once a 404 error is registered in the event handler, you may save the corresponding coupon in the user session. Once a customer reaches the checkout page, you may copy the coupon code from the session to the coupon field and optionally trigger the submit event to get the coupon automatically applied.

    in reply to How to share a shop link with coupon code

  • Mike Mike Webasyst April 29, 2019 08:44 #

    There is no such option by default. You will need to write a plugin to add this functionality.

    in reply to How to share a shop link with coupon code

  • Mike Mike Webasyst March 20, 2019 09:43 #

    What you have described appears to be caused by a programming error—either one in Webasyst software or in the Invoice plugin. According to what I know this should not have happened. We shall try to invistigate the issue and take steps to ensure that this does not occur in the future but, of course, merely that will not help you get the plugin working again.

    What you can do to prevent such things from happening again:

    • Back up your entire website before installing any update. Backups should also be regularly saved during its normal operation, even when you are not installing software updates. The sad truth is that in the software world things can go wrong at any moment, one just has to be prepared to fix the consequences whenever it is possible. Regular backups are probably the only way to do so. They are considered a “must have” option by most website owners and it’s a pity you did not have them set up.

    What options you have now:

    • Upgrade to the latest Shop-Script version—it’s version 8.3.0 now. Of course, it will cost you quite an amount. But, in addition to fixing this error, you will get all the new features that have been added to the platform since version 6.3.0.
    • Try to find a replacement for the plugin in Webasyst Store.
    • Contact the plugin developer to have your copy of their plugin fixed to make it operational with your Shop-Script version. I’m afraid, the developer has removed the plugin from the English version of the Webasyst Store, and it is now available only in its Russian version. You can find the developer’s contact information there: https://www.syrnik.com/support/ask/. I suppose they are capable of communicating in English since they once had their plugin localized in this language. If you are lucky, they might even do so free of charge.
    • Try to find a web developer to have a custom Invoice plugin created for your online store, perhaps with better functionality that you had been using before the previous plugin version got broken by an update.

    in reply to Invoice error

  • Mike Mike Webasyst March 17, 2019 15:44 #

    The Invoice plugin should not have been updated because of the system requirement in its configuration:

    'app.shop' => array(
        'version' => '>=7.1.0',
        'strict'  => true,
    ),

    It means that its latest version wasn’t supposed to be installed at all, with Shop-Script 6.3.0 (< 7.1.0) in the same account. You might, however, have updated it manually, beyond Installer, but that is not always a good choice.

    If you don’t know what to do, try to look for the plugin’s older version in backup copies saved in your web-hosting account or at wa-data/protected/wa-installer/backup/wa-apps/shop/plugins/, which is the backup storage location used by Installer app to save previous copies of Webasyst software components before replacing them with newer versions. Or update your store to Shop-Script 7.1+.

    in reply to Invoice error

  • Mike Mike Webasyst March 16, 2019 12:07 #

    I assume you are still using Shop-Script 6, not 7 as you are writing. Please check the version number in Shop-Script settings or in the Installer. The piece of code the error message refers to was added in Shop-Script 7 and should not be able to work with Shop-Script 6.

    in reply to Invoice error

  • Mike Mike Webasyst February 25, 2019 10:20 #

    Please send a request to our support team via the Customer Center. Use the password recovery function if you do not know your Customer Center password.

    Once inside the Customer Center, you will be able to contact our support team. They will help you recover your password for you to log into your site’s administrator backend.

    in reply to I don't know password

  • Mike Mike Webasyst January 6, 2019 13:23 #

    What exactly do need help with? Reading error messages in the browser error console?

    in reply to Changing Currency Position

  • Mike Mike Webasyst December 28, 2018 12:20 #

    if i choose any currency it doesnt change the currency in my frontend

    There might be a JavaScript error in some of the code used in your storefront, which might interfere with the functioning of the currency selector. Check that in the browser console.

    in reply to Changing Currency Position

  • Mike Mike Webasyst December 13, 2018 14:09 #

    We install any SSL certificates. This one should work, too.

    in reply to SSL certificate for your domain name in Webasyst Cloud

  • Mike Mike Webasyst November 8, 2018 09:08 #

    Достаточно — после этого при наборе домена магазина больше не будет.

    in reply to Хочу закрыть магазин,

  • Mike Mike Webasyst October 24, 2018 10:11 #

    It is a very old version of WebAsyst Shop-Script, which is no longer supported. Try to find a PHP specialist on the Internet to have your issue resolved. Or try to read our old forum, in Russian only.

    in reply to Restoring access to the site

  • Mike Mike Webasyst October 17, 2018 17:21 #

    It's in "Site → Site settings → Redirect to HTTPS."

    in reply to How to redirect to https:// on owned Shop Script

  • Mike Mike Webasyst October 16, 2018 08:51 #

    Webasyst 283 is a very old version, which is no longer supported or will ever be updated. The new generation of Webasyst is based on the Webasyst framework. Most old apps have been ported to the new framework, some with slightly different functionality, which, however, can be extended by means of numerous plugins. There is an upgrade pocedure for the users of Shop-Script based on Webasyst 283 or lower versions. We would recommend that you move from Webasyst version 283 to the framework to stay with software which is being improved and developed.

    As to your direct question, you should personally test the old apps' functionality with newer PHP versions, because we did not do it.

    in reply to Webasyst supported PHP versions?

  • Mike Mike Webasyst October 11, 2018 15:02 #

    There is no such built-in integration with online analytics services in Shop-Script backend. However, you can connect your Webasyst/Shop-Script website with a Google Analytics account by saving your ID in Site app settings. This will allow you to view data related to your website in your Google service account.

    If you may try to use plugins developed by our partners for similar "Yandex.Metrika" service to get extended functionality for online analytics in your online store.

    in reply to Is it possible to see First Source\Second Source our Keywords in Orders report

  • Mike Mike Webasyst October 11, 2018 13:24 #

    What do you mean by "access to Google Mail"? Webasyst cannot manage users' access to external services including those provided by Google.

    More details about your situation would be helpful to understand what exactly you want to achieve.

    in reply to How to give access to orders reports in webasyst

  • Mike Mike Webasyst October 11, 2018 10:53 #


    how to share the access so that my stuff can see orders report

    There is only an option to enable access for a user to view reports and to view products in "Products" section. There is currently no way to enable access to reports only.  Why would you need this kind of access in your online store?

    can employee have only google account

    What do you mean? Please explain your situation and what exactly you would like to achieve.

    Возможно, вам было бы удобнее общаться по-русски на нашем форуме.

    in reply to How to give access to orders reports in webasyst

  • Mike Mike Webasyst September 24, 2018 09:35 #

    Пожелания по доработке программных продуктов публикуйте, пожалуйста, в специальном разделе форума поддержки. Так их удобнее регистрировать и обсуждать, если потребуется. Или голосуйте/комментируйте аналогичные предложения других пользователей.

    in reply to Неужели никому не интересен плагин ВИДЖЕТЫ?

  • Mike Mike Webasyst September 19, 2018 15:14 #

    This plugin will not be developed any more, unfortunately. Almost all its functionality has been copied to the new CRM app. We have passed your request to the developers to have this functionality be added to CRM.

    in reply to Cintacts Pro 'filter contacts' excluding a string ?

  • Mike Mike Webasyst September 19, 2018 13:57 #

    Then the link to map works correctly?

    in reply to Disable Shipping Address

  • Mike Mike Webasyst September 19, 2018 10:22 #

    What address exactly does the link to the Google map point to? Does it is simply point to somewhere in the United States or to the billing address shown on your screenshot?

    in reply to Disable Shipping Address

  • Mike Mike Webasyst September 18, 2018 10:58 #

    Please show an example of what you would expect with the settings you have described.

    in reply to Disable Shipping Address

  • Mike Mike Webasyst August 6, 2018 11:22 #

    Webasyst работает на любых доменных именах.

    in reply to in.ua доменное имя

  • Mike Mike Webasyst July 23, 2018 10:30 #

    Approximately this way:

    <ul>
        {foreach $wa->shop->reviews(1000000) as $review}
            <li>
                <p>Name: {$review.name}</p>
                <p>Product: <a href="{$review.product_url}">{$review.product_name}</a></p>
                <p>Text: {$review.text}</p>
            </li>
        {/foreach}
    </ul>

    Use

    {$review|wa_dumpc}

    inside {foreach} cycle to view single reviews item contents.

    in reply to How list in a page all reviews of my products?

  • Mike Mike Webasyst July 3, 2018 16:20 #

    Please show on a screenshot what and how exactly you would like to edit.

    in reply to Editing the Contacts Form

  • Mike Mike Webasyst June 21, 2018 17:37 #

    Вы прочитали справочную статью по ссылке, которую я вам предложил?

    in reply to Ошибка 0